FAQ

If your profile is correctly filled out (you can complete it beforehand!), you can click on next: On this page, on the day and time of opening, you will be able to click this button:

If you get this message:

This means you haven't been validated yet. Have a little patience; the staff is working hard to make sure everything goes smoothly as quickly as possible.

After your registration is validated by the staff, you can use the document available in the useful links to find your room partner.

Starting from the release of external tickets, room partners will be directly assigned. You can make a swap with someone inside the hotel by following the “how can I change rooms?” question below. Modifications can be made until mid-November.

The number of available rooms will deplete very quickly: it is highly likely that people wanting to room together have both created rooms. Once roommates merge together, rooms will become available again.

Therefore, wait a little while and try again a few hours later. Also, keep in mind that you might just need to join an already existing room (via an invitation code).

It is not necessary to have a full room to be able to pay.

The options are available during registration. It is also possible to add them later within an allotted time frame.

You can only select the option if you are in a room. If you cannot select it, wait a bit; see the point above for more information.

If you are alone in a room and wish to join someone else, you can click the following button to leave it.

Then use your roommate's code to join them.

If you are in a full room, after paying, you will no longer be able to leave the room. You will need to generate a "swap-code".
To do this, first click here:

In the window that opens, click on "GENERATE A SWAP CODE"

Give the generated code to the person you want to swap places with. For their part, this person will need to enter the code here:

Your two profiles will be swapped between the rooms.

Here is the floor plan of the VTF rooms; they are all paired with an entrance vestibule and a shared loggia.

The difference between the twin room and the double room will be the bed arrangement upon your arrival, separated or together, respectively. If you want the beds pushed together, bring a ratchet strap to keep them tightly joined; don't forget to remove it when you leave.

There are 15 triple rooms available.

There is no television or fridge; however, for products not sensitive to heat changes (drinks...), it is possible to leave them on the loggia to keep them cold (the convention is in winter, after all).

There is also a small fridge and a freezer in the VTF baby room. Due to their size, they can only be used as a backup.

Additionally, there is a free-access microwave in this baby room. Please be respectful of these provided amenities and clean them if they get dirty.

As much as possible, the staff will try to place people wanting a quiet environment together, so by choosing a so-called quiet room, you will be close to other people who have made this request.

An announcement will specify the sale date for external tickets. To get one, you will need to go through the registration process again. This process will automatically adapt for day tickets. The procedure is therefore the same as for standard tickets.

Prices are available on the pricing page of the website.

Convention-only tickets (without accommodation) will be available at a later date.

Payment for the convention is done on the website via the credit card payment module. Payment for the ticket and accommodation must be made all at once.

For internal (residential) attendees, you have 14 days to pay (e.g., if you registered on June 7, you have until June 21). If you do not pay, your validation will be canceled and the next person on the waiting list will be offered the spot.

For external (day) attendees only, you have 7 days to pay for your ticket.

Please contact us by email, and only by email, at: [email protected]
In this email, please include:

• The email associated with your account
• Your first and last name

Even though we all love our scaly, feathered, and furry friends, it is not possible to bring them to the convention. Please make sure to find an accommodation for them during the event.

The only exception is official certified guide dogs.

To resell your ticket, you must find an interested person and sell the ticket to them peer-to-peer. Once the purchase between you is complete, both individuals must then contact support at [email protected] to transfer the ticket.

Please send the message using the email address associated with your account on the canthrofur.org website, specifying your attendee number (e.g., #5) and your nickname in the email. Do not forget to specify in the email who is the seller and who is the buyer.

Send an email to [email protected]